A Negative Shopping Experience

| NH, USA | At The Checkout, Language & Words, Top

(I am ringing up a customer.)

Me: “Good afternoon, sir. How are you?”

Customer: *remains silent as I scan his items*

Me: “Are you a member of the store rewards program?”

Customer: “No.”

Me: “Have you heard about the program?”

Customer: “No.”

Me: “Do you care about the program?”

Customer: “No.”

(The ustomer swipes his debit card and puts in his pin.)

Customer: “I can say more than ‘no’, you know. ”

Me: “I don’t doubt it, sir. Would you like cash back?”

Customer: “No.”

(Thankfully, he had a sense of humor; after his last reply, we both looked at each other and laughed.)