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A Low Satisfaction Curve

| Right | May 11, 2015

(The hotel I work in is round and the outside wall of each room follows the curve of the hotel. Upon request the guest has been given an early check-in. Not 10 minutes later she comes back down to the desk.)

Me: “Good morning again. Is there something else I could help you with?”

Guest: “Yes. I want another room.”

Me: “I’m sorry. Is anything in particular wrong with your current room?”

Guest: “I don’t like the way the room curves… You know?”

Me: “…I’m sorry, ma’am, but every room curves in much the same fashion.”

Guest: “You should get that fixed.”

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