A Lose-Snooze Situation

Customer: *rushes into the store* “I need a battery.”

Me: “Sure, what type of battery do you need?”

Customer: “It’s for my home alarm system. It’s not working because the battery is dead.”

Me: “Okay, do you know what size or type of battery it uses?”

(I show him the various sizes: AA, AAA, C, 9 Volt, etc.)

Customer: “I don’t know. These all look the same.”

Me: “Could you bring in the one that is not working and I will match it up with the correct one to ensure you purchase the correct one?”

Customer: “You mean, bring the dead battery here?”

Me: “Yes.”

Customer: “I can’t do that! It’s for my alarm system. If I take the battery out, it won’t work. The battery is dead, so my alarm is not working!” *leaves*