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    A Light In The Darkness

    | Canberra, Australia | Awesome Customers, Top

    (Our lighting store is very hands-on with service. On a slow day, I see a customer standing near our counter. She is looking at some lights displayed on the roof.)

    Me: “Hi, can I give you a hand today?”

    Customer: *angry* “NO! You know, you’re the fourth person in ten minutes to ask me for help! I just want to look at the lights. I don’t need any help. I just want to be left alone!”

    Me: “Okay, then.”

    (I walk away, rather surprised by her reaction. I see another customer, an elderly man, and decide to approach him.)

    Me: “Can I give you a hand, or were you just having a look?”

    Elderly Customer: “Just having a look, thank you. You know, you’re the third person to ask me that. What great service you guys have!”