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    A Law Degree In Second-Degree Burns

    | Missoula, MT, USA |

    (Our convenience store is on a college campus, and we have five different kinds of coffee in self-serve urns).

    Customer: “Wow, this coffee is really hot!”

    Me: “Um…”

    Customer: “What if I spill it or something? I could get burned!”

    Me: “Well, yes. But it’s coffee. Coffee is usually hot.”

    Customer: “Well, I could sue you, you know. I heard about a woman who sued because the coffee burned her.”

    Me: “I don’t know that you could, actually. That was–”

    Customer: *interrupting* “Yeah, but I don’t see any signs.”

    (I point to large signs on all the coffee urns saying “Caution: Contents HOT“.)

    Customer: “I could still sue.”

    Me: “Yeah, but you’re a college student. We assume you can read.”

    Customer: “Oh yeah? Betcha I could prove I can’t!”

    Me: “…”