A Lack Of Planning On Your Part…
Customer: *on his cell phone, handing me a list* “I need all of these items.”
Me: “Okay, let me just get someone to help you.”
Customer: “Why can’t you just do it?”
Me: “I can’t leave the register.”
Customer: *shouting now* “I’M A VERY BUSY MAN!”
Me: “Well, I’m sorry, sir, but I cannot leave the register. Let me just call someone for you.”
Customer: “HOW CAN YOU PEOPLE EXPECT TO RUN A BUSINESS! I NEED MY STUFF!”
Me: *on phone* “Could I have someone come up and help a customer please?”
Customer: *screaming over my phone call* “JUST GIVE ME MY D*** ITEMS! I NEED THEM!”
Me: “Someone is on their way to help you, sir.”
Customer: “I needed these items two hours ago; I couldn’t get here until now. My time is being wasted; MY TIME IS PRECIOUS!”
Me: “I don’t know what to tell you, scooter. Learn to manage your time better.”
This story is part of the Impatient Customers roundup!
Read the next Impatient Customers roundup story!
Read the Impatient Customers roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
