A Debt Of Debts
(We have a store credit card on which you can pay at any register. I am working in customer service, and an older lady approaches.)
Me: “How may I help you today?”
Customer: *shoves her bill towards me* “I just want to pay this ALL off! I told my daughter, I don’t want to owe anything! I just HATE to owe!”
Me: “No problem, ma’am. Let me just process this payment for you.”
Customer: *writing a check* “Yes, I just can’t OWE all this money. I don’t like it!”
Me: “Well, here we go. It’s all taken care of! Now you don’t owe anything.”
Customer: “I forgot to ask. Can I purchase a gift card here?”
Me: “Certainly. I can help you with that!” *starts to ring up gift card*
Customer: “Now, can I put that on my [Store] card?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.