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    A Capital Offense

    | AL, USA | Extra Stupid, Language & Words, Math & Science, Technology

    (A customer calls in requesting a password reset for his account.)

    Me: “Okay, sir, I’ll go ahead and reset your password to the default. It will be the last four digits of your social security number, and the four digit year of your birth.”

    Customer: “Okay, those are all capitals, right?”

    Me: “Yes, sir, all the letters in your username are capitalized.”

    Customer: “And what did you say my password will be?”

    Me: “It will be the last four digits of your social security number, and the four digit year of your birth.”

    Customer: “And are those capitalized or lowercase?”

    Me: “Well, it will be the last four digits of your social—”

    Customer: “I know that! But are they going to be capitalized or lower case?”

    Me: *gives up* “They’re going to be capitalized numbers, sir.”

    Customer: “Great! Thanks!”