(A customer is paying with her credit card.)

Me: “I just need to see your card and ID.”

(She hands me her YMCA card.)

Me: “No, I’m sorry. I need a valid ID.”

Customer: “That is a valid ID.”

Me: “I’m sorry, I need either a state issued ID or a military ID.”

(She looks through her wallet but can’t find her ID.)

Me: “I’m sorry, did you want to use another form of payment?”

Customer: “No, this is ridiculous. I use this card everywhere I go for identification. I’ve even passed through immigration with this.”

Me: “Really? With your YMCA card?”

Customer: “Yes! At the airport, all you need is an ID with a picture on it.”

Me: “Well, I’m sorry ma’am, I guess we are just not as lenient as Homeland Security.”