A-B-C, Easy As D-U-H
Customer: “Hey, can you help me find this book?”
Me: “Sure.”
(He holds up a piece of paper with the title and author of a book on it. I find it on the shelves and hand it to him.)
Customer: “Thanks! How’d you do that so fast?”
Me: “Well, I’ve worked here awhile, and the books are all in alphabetical order by author’s name.”
Customer: “What do you mean?”
Me: “Alphabetical order. Like the alphabet song? You know, A’s before B’s?”
(He looks confused, but then widens his eyes.)
Customer: “The letters actually go in that order? I thought that song was just to remember them all!”
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Question of the Week
Have you ever served a bad customer who got what they deserved?