Customers To Keep You On Your Toes
(My husband and I inherited a dance studio from his mother and we’re both full-time teachers there. Naturally, our five-year-old spends a lot of time with us at the studio. Her father and I were playing "Swan Lake" with her one day in one of the dance studios after all the classes were over when a mother and her daughter came in.)
Customer: “Excuse me!”
Me: “Can I help you? Classes are over for the day.”
Customer: “I would like to organize one-on-one private lessons with you for my daughter.”
Me: “I’m sorry, we don’t do private lessons.”
Customer: “So why is he teaching that little girl how to do a lift?”
Me: “That’s our daughter. He’s not teaching her anything, he’s just picking her up. We were playing a game.”
Customer: “I demand you give my child private lessons!”
Me: “Ma’am, I’ve just told you, we don’t do that here.”
Customer: “She’s been in your class for two years!”
Me: “Yes, I know.”
Customer: “That little girl isn’t even old enough to be in your class.”
Me: “No, she’s not, but she’s my daughter. She’s been exposed to ballet since she was a baby.”
Customer: “So has my child! She knows culture!”
Me: “I understand, ma’am, but I just can’t give her private lessons.”
Customer: “Why are you letting her do it, then?”
Me: “Ma’am, I’ve told you already, she’s my daughter. She gets private lessons with me whether she likes it or not. We live together.”
Customer: “So if I send my daughter to live with you, will you teach her?”
Me: “Ma’am, you can’t send your daughter to live with us.”
My Daughter: “Mommy! Look at me!”
Customer: “Oh, she really is your daughter? I thought you were lying. See you tomorrow for class!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.