But First, Let Me Take Your Selfie
(My husband and I are on a wine tour. I brought a camera with me and am about to take a selfie of the two of us. We are in our mid twenties. A stranger, probably mid-forties, calls over to us looking a little irritated.)
Stranger: *loudly, walking over to us* “No, no. Let me take one of you.”
(We wanted a selfie but since he is just being nice, I agree. I hand him the camera.)
Me: *pointing* “This is the button to take a picture.”
Stranger: *affronted* “What, because I’m too old to understand this newfangled technology?”
Me: *confused at his tone* “Um, no? Because the power button and picture-taking button look almost identical, and even I get them mixed up sometimes.”
Stranger: “…Oh. I guess that makes sense.”
(He took the picture and left, a little embarrassed. We took the selfie anyway.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.