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    Technology That Makes You Cry

    | Tacoma Area, WA, USA | At The Checkout, Food & Drink, Technology, Theme Of The Month

    (I’m working at the self-checkout area assisting customers when issues arise, such as weight discrepancies, inputting coupons, and just giving general help with the system. One customer has a lot of produce which requires a produce code to be input in order to weigh the items on the scale. One customer is growing increasingly frustrated with the produce look-up feature.)

    Customer: *frustrated* “I can’t find where the celery is.”

    Me: “You know…” *shows him feature* “you can actually look things up by name, spelling it out, instead of searching by category. It goes much faster that way. As you type in the letters for the name it’ll narrow the choices.”

    Customer: “Oh, ok. That is much faster.”

    (The customer continues for a few minutes with inputting his produce. It takes him a bit but he’s slowly catching on and learning the system. He stops, stumped, when he can’t find one.)

    Customer: “What is this?” *holds up an onion, looking very confused*

    Me: “… That would be an onion.”

    Customer: “No, I mean the code. I can’t find it.”

    Me: *laughing* “Oh! 4665.”

    (My coworker starts crying because she was laughing so hard at the onion comment and had to walk away for a minute to lose it. We still laugh about ‘that’s an onion’ to this day.)