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    A Gem Of A Customer

    | Worcestershire, England, UK | Awesome Customers, Money

    (A lovely, regular customer has called up after we have sent her the wrong thing. She has always been very friendly and polite and this is no exception.)

    Customer: “Have you got what I was supposed to have in stock?”

    Me: “We have some of the items. I’d be happy to send them to you for free.”

    Customer: “Okay, well I’ll send this stuff back.”

    Me: “Don’t worry about it, keep it. I know you can use it all, so just keep it.”

    Customer: “Then you have to charge me for these beads!”

    Me: “No, I will not.”

    Customer: “Charge me for them!”

    Me: “No, no, no, no, no, no.”

    Customer: “Yes, yes, yes, yes, yes, yes.”

    Me: “No! You will have free gemstones if you like it or not!”

    Customer: “Not if you’re not going to charge me!”

    Me: “Too late! I’ve added them onto your order!”

    Customer: “Well, if you insist!”