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    1-900-WAR-PATH

    | Texas, USA | Top

    Me: “Thank you for calling [phone company]. How may I help you today?”

    Female caller: “I’ve got this charge on my phone bill for almost $200, and I didn’t call that number.”

    Me: “Okay, ma’am, that’s not a problem. Let me get you phone number and I will pull up your bill.”

    Female caller: *gives phone number*

    Me: “Okay, I see one phone call to [phone number] for a total of close to $200. What I will do is call the number and find out what it is. If they know you, I can not credit you for this; if it is a business number, I also can not credit you for this.”

    Female caller: “Well, nobody in this house called that number. It’s just me and my husband, and we don’t know that number!”

    (I put her on hold and call the number; it turns out to be a phone sex hotline.)

    Me: “Ma’am, thank you for holding. I’m sorry, but that is a business number that charges per minute. They actually added the charge, not ourselves. I can’t credit your account.”

    Female caller: “What the f*** do you mean you can’t?! I demand this off my bill!”

    Me: “Ma’am, I’m sorry, but they added this charge–not us. They billed it through us to you for calling them.”

    (At this point, I can hear her husband is in the background yelling and cussing about it too.)

    Female caller: “If you keep saying it’s a business that charged this, what is it?!”

    Me: “Um…’Big Girls…Want Your Love’, ma’am…”

    Female caller: “What in the h***?! Nobody called that–” *both her and her husband suddenly go quiet*

    Me: “…Ma’am?”

    Female caller: “I will deal with this b***s**t myself!” *slams down the phone*

    Also seen on: Not Always Romantic